Details on how to return goods
Goods can be taken to your nearest Australia POST outlet using the below Parcel POST link
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Please include your power cable and power adaptor ( check and remove any SD or USB memory cards) |
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Do not include 3rd Party software or products that where not in the original box |
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If your product is an Apple device please ensure “FIND MY DEVICE” is deactivated - we cannot process your device until this feature is turned off |
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Desktop and All in One computers should be taken directly to your nearest store |
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The goods you are sending us have been identified as being capable of retaining user generated data . Service Express takes no responsibility for the safekeeping or loss of any user generated data |
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The correct packing box is available at Australia Post - Do not send your original box |
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We recommend SKU # 44865 ($2.27) available at Australia POST
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Please include the Job number as supplied in your SMS message for both the Order number and Return number on the next page |